Simple, transparent pricing for every team
Start free, scale as you grow. Plans for startups, growing teams, and enterprise operations—no hidden fees.
Pay for what you use, scale when you need to
One monthly plan price. WhatsApp is billed per customer conversation (24h window) — not every message. Paid plans include conversations plus bonus credits for busy months.
PayGo
Pay only for what you use.
KES 0
/mo
- No monthly fee
- Top up from KES 650
- WhatsApp: per conversation (24h), not per message
- Full platform access
- 1 user included
Starter
Best for small shops & restaurants on WhatsApp.
KES 3,900
/mo
- 800 WhatsApp conversations/mo included
- 500 bonus credits/mo (overage buffer)
- 3 users · 3 AI agents · 3 channels
- 2,500 web chats · 150 voice min
- After included usage → wallet credits only
Growth
For busier teams and multi-channel brands.
KES 9,900
/mo
- 2,500 WhatsApp conversations/mo included
- 1,500 bonus credits/mo
- 5 users · 5 AI agents · 3 channels
- 5,000 web chats · 500 voice min
- Priority support
Professional
For higher volume and multi-team rollout.
KES 19,500
/mo
- 8,000 WhatsApp conversations/mo included
- 5,000 bonus credits/mo
- 10 users · 10 AI agents
- Unlimited channels · 5 integrations
- 15,000 web chats · 1,200 voice min
Enterprise
For large organizations.
Custom
- Unlimited seats & agents
- Unlimited Work Credits
- All channels + custom integrations
- Dedicated account manager
- SSO & advanced security
- SLA guarantee
- Custom integrations
How pricing works for WhatsApp-heavy businesses
A customer who sends 10 messages while ordering counts as one WhatsApp conversation for 24 hours — not 10 charges. Starter (~26/day) suits many boutiques and cafés; busier restaurants often choose Growth (~80/day).
1. Plan includes usage
Monthly fee covers WhatsApp conversations, web chat, voice, and email up to your plan limits.
2. Bonus credits included
Paid plans add wallet credits each month for spikes — not a second subscription.
3. Top up only if needed
After included amounts, draw from wallet credits (from KES 650). PayGo works the same way with no monthly fee.
Meet every customer where they are
Voice/Calls
Enterprise-grade voice AI that handles complex customer inquiries with natural conversation, intelligent routing, and first-call resolution at scale.
WebChat
Intelligent chat widgets that provide instant, accurate responses while seamlessly escalating complex cases to human agents when needed.
Meet customers where they are with AI-powered messaging that supports rich media, proactive notifications, and 24/7 availability.
Intelligent email automation that triages, prioritizes, and resolves support tickets with context-aware responses and seamless handoffs.
Mobile SDK
Native in-app AI support for iOS and Android that delivers personalized assistance without disrupting the user experience.
Start Delighting Customers Today
No annual commitment. Cancel anytime. Get full access to all channels and features.
Ready to unify customer engagement?
Book a walkthrough and we'll map the right plan for your channels, volume, and industry.