Answer every call and turn it into action.
Voice agents on your business number or in your web widget — same knowledge, tools, and customer record as chat. Sell, book, take a claim, or answer — then hand off with full context.
Responses are grounded in your knowledge base and bounded by trust & guardrails—platform features that ship with Qallio agents.
Missed calls are missed revenue.
Peak-hour hold queues, rigid IVR trees, and voicemail after hours. Phone staff and chat teams never share the same context—so customers start over every time.
Calls that sell, support, and sync to your inbox.
Qallio voice agents speak naturally, use your live data, complete the job in the workspace, and push transcripts to the inbox — your team only steps in when it matters.
Calls that become work
- Sales, bookings, claims, or support on inbound calls
- Payment and status ready for ops to finish
- Same workflows as WhatsApp and web chat
Your numbers, your carrier
- Keep existing business lines (BYOC)
- Inbound and outbound on approved carriers
- Voice in the Qallio widget—one brain everywhere
Handoff without amnesia
- Full transcript and summary in the unified inbox
- Escalate on sentiment, intent, or customer request
- Staff see history and open work before they say hello
Works with the rest of your stack
This module shares customers, conversations, and context with every other Qallio module—no overnight batches or duplicate records.
Hear it on a live demo call.
We will place a test call for your use case — sale, booking, claim, or support — and show how it lands in inbox and ops.