Answer every call and turn it into action.
Voice agents on your business number or in your web widget—same knowledge, tools, and customer record as chat. Take orders, book appointments, and hand off with full context.
Responses are grounded in your knowledge base and bounded by trust & guardrails—platform features that ship with Qallio agents.
24/7
Coverage without extra shifts
<500ms
Natural turn-taking
LiveKit streaming
1
Transcript in inbox
Every call logged
Missed calls are missed revenue.
Peak-hour hold queues, rigid IVR trees, and voicemail after hours. Phone staff and chat teams never share the same context—so customers start over every time.
Calls that sell, support, and sync to your inbox.
Qallio voice agents speak naturally, pull from your live catalog, place orders in the workspace, and push transcripts to the inbox—your team only steps in when it matters.
Phone orders that land in ops
- Menu lookup and cart on inbound calls
- Orders ready for payment verification and fulfillment
- Same workflows as WhatsApp and web chat
Your numbers, your carrier
- Keep existing business lines (BYOC)
- Inbound and outbound on approved carriers
- Voice in the Qallio widget—one brain everywhere
Handoff without amnesia
- Full transcript and summary in the unified inbox
- Escalate on sentiment, intent, or customer request
- Staff see orders and history before they say hello
Works with the rest of your stack
This module shares customers, orders, and conversations with every other Qallio module—no overnight batches or duplicate records.
Hear it on a live demo call.
We will place a test call to your use case—ordering, booking, or support—and show how it lands in inbox and ops.