Reward customers and grow through referrals without another app.
Points, tiers, stamps, cashback, and referral rewards—enrolled, earned, shared, and redeemed in WhatsApp and web chat. Loyalty and word-of-mouth finally live on the same record as support and sales.
Responses are grounded in your knowledge base and bounded by trust & guardrails—platform features that ship with Qallio agents.
4
Program types
Points, stamps, cashback, referrals
0
Extra apps for members
Stay in conversation
1
Member & referrer view
For agents and marketing
Your best customers—and their friends—feel like strangers in chat.
Loyalty lives in a separate system. Referral codes get typed into DMs and tracked in spreadsheets. Staff cannot see balance or referral status during checkout. Marketing blasts everyone because tier, behaviour, and who referred whom never reach the conversation.
Retention and referrals built into every thread.
Configure loyalty and referral programs once. Agents and AI see member status in-thread, apply rewards at checkout, issue unique referral codes, and credit both sides when a friend converts—all on the Qallio customer record.
Loyalty programs that fit your brand
- Points, stamps, visit rewards, and cashback
- Earn rules, tiers, and expiries you control
- Manual adjustments with a full audit trail
Referral programs that actually track
- Unique referral codes and links generated in chat
- Credit referrer and referee when the friend converts
- Track referral source through checkout—not screenshot hunting
- Tiered rewards for top advocates and repeat referrers
Redeem and refer where they shop
- Balance checks, redemptions, and referral invites in WhatsApp
- Stack coupons, loyalty, and referral bonuses in one checkout flow
- No download, no portal, no friction
Grow repeat revenue and new customers
- Segments from loyalty and referral behaviour for campaigns
- Connect existing loyalty data via integrations
- Reporting on redemptions, referral conversion, and revenue
Works with the rest of your stack
This module shares customers, orders, and conversations with every other Qallio module—no overnight batches or duplicate records.
Make loyalty and referrals part of the sale—not a sidebar.
We'll map your current program and show earn, redeem, and refer-a-friend in a live chat flow.