Journey Orchestration
Journey Orchestration
Launch and optimize journeys without engineering. Drive revenue with omnichannel automation—the right message at the right time, from first touch to conversion and repeat purchase.
How it works
Empower marketers. Drive revenue.
Give marketing teams one canvas to design, launch, and optimize journeys—no engineering tickets. Multi-step flows across WhatsApp, SMS, email, and chat move customers from awareness to purchase and loyalty.
- Visual journey builder with triggers and conditions
- Branch by segment, behaviour, or response
- Delays, A/B tests, and handoff to human agents
- Full funnel visibility and optimization
- Same segments and AI as your day-to-day conversations
Example: New customer journey
Welcome messageWhatsApp
Product recommendationsChat+1 day
First purchase offerWhatsApp+2 days
Post-purchase follow-upSMS+3 days
Loyalty inviteEmail+7 days
Marketers own the journey
Launch and iterate without engineering. One canvas for WhatsApp, SMS, email, and chat.
Optimize every touchpoint
Right message, right time, with segments and AI. Full funnel visibility.