AI Phone Support
Answer every call with context that transfers.
Voice agents on your business number handle tier‑1, create tickets and orders, and warm-transfer with full transcripts in the inbox—same knowledge as WhatsApp.
24/7
Coverage
<500ms
Natural responses
LiveKit streaming
1
Transcript per call
In unified inbox
The challenge
Hold queues grow. Experts answer password resets.
After-hours calls go to voicemail. Transfers start from zero. Outbound reminders are a spreadsheet project.
Missed revenue on unanswered peak-hour calls
IVR trees customers hate
Human agents lack call history when they pick up
Phone and chat never share one record
The Qallio approach
Voice that resolves—or hands off completely informed.
Replace rigid IVR with conversational agents; escalate on policy, sentiment, or request; every call logged beside chat on the same customer.
Restaurant reservations
Voice session active
What you get
Modules that work together
Inbound that resolves
- FAQs, status, and intake from approved knowledge
- Orders and tickets created on the call
- BYOC on carriers you already use
Outbound that scales
- Payment and appointment reminders
- Proactive status updates
- Campaigns with consent gates
Handoff humans trust
- Full transcript and summary in inbox
- Multilingual support (e.g. English, Swahili)
- After-call notes for QA and coaching
Hear your use case on a live call.
We place a demo call and show the transcript in your inbox.